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PRIVACY POLICY

This Privacy Policy explains how personal data is collected, used, and protected when users access and interact with the website of Sunway Residence (https://www.sunwayresidence.com/). The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).

1. Data Controller

  • Company Name: INVESTHOME 2015 S.L. (Invest Home)
  • VAT Number (NIF-IVA): ESB93429272
  • Registered Address: Urb. Lomas del Rey, Camino de Cruz, S/N, Esc. C5, Planta 01, Puerta Dch., 29601 Marbella, Málaga, Spain
  • Telephone: +34 671 45 52 48
  • Email: sales@sunwayresidence.com
  • Website: https://www.sunwayresidence.com/

2. Purpose of the Processing The personal data provided by users through the contact forms or other communication channels on this website will be processed for the following purposes:

  • To respond to information requests about the Sunway Residence development.
  • To provide details regarding availability, pricing, floor plans, or characteristics of the properties.
  • To manage communications related to the purchase process or interest in the development.
  • To send relevant updates related to the project when expressly requested by the user.

3. Legal Basis for Processing The legal basis for processing personal data is the consent given by the user when submitting their information through forms on the website or contacting Sunway Residence by email or telephone. Users may withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

4. Data Collected The personal data that may be collected includes: name and surname, telephone number, email address, and any information voluntarily provided by the user in contact forms or communications. No special categories of personal data are requested or processed through this website.

5. Data Retention Personal data will only be retained for the time necessary to fulfil the purpose for which it was collected or while there is a legitimate interest related to the user’s request. Once the purpose has been fulfilled, the data will be securely deleted unless legal obligations require its retention.

6. Recipients of the Data Personal data will not be sold or shared with third parties, except where necessary to manage communications related to the development or when required by law. Data may be processed by authorised service providers involved in the operation, maintenance, or management of the website, always under confidentiality obligations and data processing agreements in accordance with applicable legislation.

7. User Rights Users have the right to:

  • Access their personal data.
  • Request rectification of inaccurate data.
  • Request the deletion of their data when it is no longer necessary.
  • Request restriction of processing.
  • Object to the processing of their data.
  • Request portability of their data where applicable.

To exercise these rights, users may send a request to sales@sunwayresidence.com. The request must include the user’s name, contact details, and a description of the right they wish to exercise. Users also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos) if they consider that their rights have not been properly addressed.

8. Data Security Appropriate technical and organisational measures are applied to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.